Order Processing

All products are handmade to order within 3 – 5 business days from the time the order is placed. Custom orders take longer to make so they typically get processed and shipped within 7 – 14 business days after the order is placed.

Domestic and International Shipping Rates and Times

Shipping rates will vary by order and are calculated during checkout. The normal shipping times via USPS are as follows: 
  • USA: 3-5 business days
  • Canada: 2-3 weeks
  • Europe: 3-5 weeks
  • Australia/ Asia: 3-5 weeks
  • Mexico and South America: 2-3 weeks
International buyers are responsible for any customs and import taxes that may be applied to the order. Lulexy is not responsible for any additional fees incurred by customs.  Please note, shipping times are often impacted by factors outside of our control such as weather, customs, or COVID related restrictions and delays. We strongly encourage placing orders well in advance to prevent untimely delivery.

Shipping Carriers

All packages (domestic and international) ship via USPS, unless a different carrier is requested. You may upgrade to UPS, FedEx or DHL. Contact for rates and shipping times.

In-store pickup

Customers in the Tri-State area may also pick up their orders in our newly opened location between hours of 9AM – 6PM Monday through Friday, or by appointment. Contact to arrange pick up times. Lulexy is located at: 2 Conover Rd., Millstone, NJ 08535

How do I check the status of my order?

After your order ships, you’ll receive an email that includes a tracking number for your package. If you don’t receive this email or need assistance tracking your package, please contact us at and we’ll be happy to assist you.