Payment and Shipping
What Currency and Payment Options are accepted?
All payments are processed in USD.
Currently accepting all major credit cards (Visa, MasterCard, Discover, and American Express) as well as ApplePay and GooglePay payment options.
PayPal will be available soon.
How fast will my order be processed?
We make all products by hand, to your order. All orders are shipped within 3 – 5 business days from the time the order is placed. Most custom orders take longer to make so they typically get shipped within 7 – 14 business days after the order is placed.
Can I change my order?
What if I need to return or exchange my order?
- Custom or personalized orders
- Intimate items (for health/hygiene reasons)
How do I know my sizing?
What shipping services do you use?
What are your shipping times?
- USA: 3-5 business days
- Canada: 2-3 weeks
- Europe: 3-5 weeks
- Australia/ Asia: 3-5 weeks
- Mexico and South America: 2-3 weeks
What if there is a customs fee?
Buyer is responsible for any customs and import taxes that may apply. We are not responsible for any delays due to customs.
How will my order be delivered?
All orders come gift wrapped in our branded black box, and are delivered in discreet packaging directly to the address provided.
Product and Guarantee
What material do you use?
We use full grain premium Italian leather for our products. Our leather is vegetable tanned (veg tan) in a small Italian village using ancient techniques that preserve, strengthen, and give color to the hide.
This process allows for the leather to retain its individuality and character. All of our products are unique!
Where are the products made?
All products are designed and made in New Jersey, USA.